Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our company offers a 1–hour reply guarantee with all our Linux shared hosting packages packages, meaning every single advice inquiry you submit is going to be replied to within 1 hour max. Our support company members have been taught to quickly handle any issue and to supply you with detailed information on any concern that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • It is easy to write to us 24x7x365 with any issue you may have relevant to our services. We’ve got techs working all of the time to provide you with solutions anytime required. You can use the ticketing system or drop an e–mail anytime, alternatively you can pick–up the phone or use the online chat through business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • We have built–in a comprehensive practical knowledge base into the Control Panel that will help you get convenient step–by–step guidelines any time. Each section of the Control Panel features its own contextual guide area showcasing a group of how–to content articles. We have also made movies to offer you with a better idea of the best way to complete any given activity.