Regardless of the fact that the hosting service supplied by the different companies is de facto identical, each provider has got a personalized platform with its own tweaks and different ways to execute specific things. That’s why, an info-ridden knowledge base would be extremely helpful both for people with little to no previous experience and for technically proficient individuals who will sooner or later discover how specific procedures are accomplished, but will lose valuable time in the meantime. The purpose of such a knowledge base is to help make the service fast and easy to use, sparing users plenty of time and efforts. The end result is more pleased customers, as they can swiftly find the information they need, and significantly less work for the help desk team representatives, because typically the majority of the questions and difficulties that clients have got are already listed in the knowledge base. Provided that the articles are adequately written and cover more topics, you’ll be able to find out more not only about your account, but also about the hosting service in general.
Extensive Online Documentation in Shared Hosting
If you have bought your very first shared hosting plan through our company or have transferred your site over to us, you’ll become familiar with our services and our custom-created Hepsia Control Panel before you know it thanks to the fact that we have compiled a comprehensive knowledge base where you can find all the information that you will ever need – both general info in regard to the service as a whole and more specific info about the different functions that you can make use of and the predicaments that you may run into. The articles themselves are available in 2 locations. The full article archive is accessible through the Control Panel’s Help section. You can read articles that are dedicated to the different functions in every section of the Control Panel too. You can become aware of how to accomplish de facto everything, from creating an .htaccess config file to administering a mailing list, and all the articles feature thorough instructions, so you will never become baffled on account of an ambiguous text. Naturally, in case you face a more specific problem and you’re unable to find an adequate solution in our knowledge base, you can touch base with our customer service staff 24-7.